Shipping policy
Because of demand of these made-to-order items, Pickles take 1-3 weeks to make and send out. For USA orders USPS priority is the only option for sculpture orders.
Missing Items
If your package is delivered, but you claim that you never received your package, this must be handled with USPS or your delivery service. We are not responsible for items once we have shipped them out. USPS priority has $100 insurance, so if they deem that your package was misdelivered or lost on their end, they will refund you the cost of the item. We are a small business and can not afford to refund packages that are stolen from your porch. The safety of your package once it is sent to the post office is out of our control. We can on our end let you know of any tracking updates on our end if you are in need of assistance tracking an order.